Boots on the Ground, Eyes on the Future: Why On-Site Expertise Matters in Every Navitrans Implementation

boots on the ground

In logistics, success isn’t just about software,  it’s about insight into how and why your company does the things it does.

Because real, grounded insight into how your company runs today and where it wants to go tomorrow determines how our software can truly make a difference. That’s why having a Navitrans consultant physically present during an implementation or upgrade is more than a nice-to-have , it’s an essential part of a successful journey towards the future.

True digital transformation doesn’t happen from behind a desk (or from some remote office over a stuttering Teams call). It happens on the floor, in the planning room, between people who know the business and people who know the software. It’s about “boots on the ground”: being close enough to see how things really work and hear the questions that don’t get asked in meetings. This is the only way to challenge assumptions, fine-tune processes, and translate daily reality into a smarter, streamlined digital workflow.

If you want to implement the software? You’ve got to know how the client’s coffee tastes.

Take Van Heugten Transport, for example. Our consultant didn’t just support from a distance. ‘Our’ Cees became part of the team. Working side-by-side with dispatchers, planners, and finance staff, he wasn’t just implementing a system, he was to build a future-ready foundation, tailored to their evolving strategy.

Because that’s the real power of Navitrans: it’s not a one-size-fits-all tool. It’s a flexible, scalable platform that needs to be configured with a clear view of the reality of your everyday business.

And that understanding only comes when someone is truly entrenched, when they can see, ask, adjust, and improve alongside your people.

With someone on-site, you don’t just install software, you create ownership, reduce miscommunication, and make sure the system reflects your business goals. Whether it’s automating repetitive tasks, improving billing accuracy, or standardising your pricing structures: having a consultant close means you get it right, right from the start.

Understanding today’s operations and tomorrow’s ambitions, That’s how we do it at Navitrans.

Want to know more? Contact sales@navitrans.eu for more information.

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